Trained operators
A real team that learns your business and does the work properly, not a faceless queue. Judgement calls and edge cases handled like an owner would.
Hire an order processing specialist, by the job or by the hour.
A trained operator who keeps orders, exceptions and returns moving cleanly, backed by AI agents on the same workflow so volume gets faster without errors creeping in.
Only pay if you’re happy with the work · Priced by the job or by the hour · No fixed contracts.
What an order processing specialist runs
Orders moving cleanly, even when volume spikes.
The order operations that quietly break as a business grows, handled by a real person plus AI agents on one workflow.
- Order entry & checksOrders entered and validated accurately across your channels.
- Order exceptionsStuck, duplicate, failed and problem orders chased to resolution.
- Returns & refundsReturns processed and refunds actioned cleanly to policy.
- Fulfilment coordinationWarehouse, courier and supplier back-and-forth handled.
- Marketplace ordersMulti-channel and marketplace orders reconciled and processed.
- Order data accuracyStatus, tracking and records kept clean and current.
If the work is operational and repetitive, we probably run it. If it sits outside that, we will tell you straight rather than stretch.
One workforce
Real people and real AI agents, on the same workflow.
Some work needs judgement. Some is high-volume and repetitive. We run both through one workflow, so you get the right mix without managing another AI tool yourself.
Same job, swappable
Software agents run the repetitive, high-volume work on the same workflow wherever they do it better. You never have to operate or babysit the AI.
Why us
We run our own ecommerce and digital businesses on this exact team.
The same operation that holds our own products to a high bar runs your order operations to that same bar. We do not take on business that competes with us or you. Your work and your data stay yours.
How we work and what it costs
Quality work, priced fairly.
Product-grade quality at honest, reasonable prices, structured so it is profitable for you too, not just us.
Only pay if you’re happy- Two honest ways to pay: by the job or by the hour, whichever works better for you
- By the job, a set price per task (think a few pence per order processed). You pay for the result, not our hours
- By the hour, for variable or judgement work, you only pay for time worked
- No fixed contract, no lock-in, walk away anytime
- No hidden fees, no asterisks, no surprise invoices
Frequently asked questions
What growing teams ask us first.
Will you work with a business that competes with mine? No. We run our own digital businesses, so we never take on anyone who competes with you.
No. We run our own digital businesses on this exact team, TicketsToDo, VoucherCodes.ae, DCMnetwork and more, so we hold a firm line: we do not take on business that competes with us or you. Your work, your data and your edge stay yours.
Can you handle peak and seasonal spikes? Yes. You scale hours up and down by the job or by the hour; the AI workflow absorbs repetitive volume.
Yes. You scale hours up and down by the job or by the hour as volume moves, and the AI agents on the same workflow absorb the repetitive load so peaks do not turn into backlogs or errors.
What does it cost? A 30-day trial, by the job or by the hour. Only pay if you’re happy.
There’s no catch, and it isn’t free work. Start with a 30-day trial, as many roles as you need, up to 50 hours per role. If you’re happy and want to keep going, you pay for the work from the start, by the job or by the hour, whichever works better for you. If it isn’t right, walk away and pay nothing. You only ever pay when you’re happy with the work.
By the job: a set price for each task, like an order processed or a return handled, so you pay for the result and never for our hours or how we split the work between people and AI. By the hour: for variable or judgement-heavy work, you only pay for the time worked. We’ll recommend whichever works better for you.
Either way: no fixed contract, no lock-in, no hidden fees and no surprise invoices.
Only pay if you’re happy → See the work first, decide after.
Related