Honest, simple pricing
By the job or by the hour, whichever works better for you. No lock-in, no hidden fees and no surprise invoices, ever. A clear, honest rate once we understand the work.
We run our own digital businesses. Your back office runs on the same team.
Back Office Factory is not an agency that learned operations from a deck. We built the operation running our own digital and ecommerce businesses, then opened it up to other founders. The same people and AI agents, the same workflow, the same bar.
Only pay if you’re happy with the work · Priced by the job or by the hour · No fixed contracts.
From the founder
Why we opened this up.
I have spent years running digital and ecommerce businesses, TicketsToDo, VoucherCodes.ae, DCMnetwork and more. The thing that quietly decides whether a growing business stays sane is the back office: the bookkeeping, the support, the order and document processing, the reconciliation, the admin that never stops.
We got good at it because we had to. For our own businesses. We built a team of trained operators and AI agents on one workflow. People for the judgement work. Agents for the repetitive volume. The same operation that holds our own products to a high bar.
Back Office Factory is that operation, opened up to other founders. We do not take on business that competes with us or you, so your work and your data stay yours. And we price it the way I would want to be priced: by the job or by the hour, whichever works better for you, a straight number early, no lock-in, no surprises.
Rahman Hussain Founder, Back Office Factory
The proof
We run our own digital businesses on this exact team.
The strongest thing we can say about our back office is that we trust it with our own.
- TicketsToDo, an events ticketing marketplace. Order volumes through peak season are exactly the load we test the support workflow against.
- VoucherCodes.ae, the UAE deals platform. The reconciliation and partner-coordination work is what taught us to build agents into the workflow.
- DCMnetwork, our digital media network. Where document processing at scale stops being an admin problem and becomes a margin problem.
- And more.
We do not take on business that competes with us or you. Your work, your data and your edge stay yours.
How we work
A few things we will not move on.
We protect your edge
We do not take on business that competes with us or you. Your data, your customers and your operational edge stay yours.
We stay behind your brand
Your customers see your brand and your suppliers see your company. We run the back office behind the scenes, so your customers and suppliers deal with you, not us. You own the relationship and you keep the credit.
People plus AI, one workflow
People for the judgement, agents for the volume, on one workflow we run end to end. You never have to operate, learn or babysit the AI. That’s our job, not yours.
We tell you straight
We deliver the work, operations, build, design and support, rather than sell advice. If something sits outside that, we say so plainly rather than stretch and underdeliver.
No lock-in
No fixed contract and no lock-in. Start with a 30-day trial and stay because the work is good, not because you’re tied in. If it isn’t right, walk away and pay nothing.
What it costs
Quality work, priced fairly.
Product-grade quality at honest, reasonable prices, structured so it is profitable for you too, not just us.
Only pay if you’re happy- Two honest ways to pay: by the job or by the hour, whichever works better for you
- By the job, a set price per task (think a few pence per order, ticket or invoice). You pay for the result, not our hours
- By the hour, for variable or judgement work, you only pay for time worked
- No fixed contract, no lock-in, walk away anytime
- No hidden fees, no asterisks, no surprise invoices
The company behind Back Office Factory
A real, registered business, since 2006.
Back Office Factory is operated by Digital Conversions Media, with registered legal entities in the United Kingdom, the UAE, the United States and Pakistan. Not a marketplace listing, a company you can look up.
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United Kingdom
Digital Conversions Media Ltd
176 Allison Street
Glasgow, G42 8RR
United Kingdom -
United Arab Emirates
Digital Conversions Media FZCO
Level 11, Uptown Tower
Dubai, United Arab Emirates
PO Box 938899TRN 100308550100003
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United States
Digital Conversions Media, Inc.
651 N Broad St, Suite 206
Middletown, New Castle
Delaware 19709Entity file no. 4717781 · +1 302 497 5541
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Pakistan
Digital Conversions Media Private Limited
Building 240C, 3rd Floor, Broad Way
Main Boulevard, Phase 8, DHA
Lahore
Try us
Try us. Only pay if you’re happy.
Tell us what you need. We’ll set up a short call to understand your requirements, then start your 30-day trial, up to 50 hours per role. If you’re happy and want to keep going, you pay for the work from the start, by the job or by the hour, whichever works better for you. If it isn’t right, walk away and pay nothing.
We take on a limited number of new clients each month to keep the work high-quality, so start dates depend on current availability. The sooner you start, the sooner we can get your trial under way.