Trained operators
A real team that learns your business, not just your tickets, and that you actually get to know. Judgement calls handled like an owner would.
The back office for growing Amazon sellers.
Cases, returns, A-to-z claims, customer messages, listing and inventory data, the Amazon-specific operational work that scales with your account, handled by people and AI agents on one workflow.
The same team runs TicketsToDo (events ticketing marketplace), VoucherCodes.ae (UAE deals platform) and DCMnetwork (digital media network), and more. We do not take on business that competes with us or you.
Only pay if you’re happy with the work. No obligation.
What we run for Amazon sellers
The Amazon operations work that scales with your account.
The Amazon-specific operational work that compounds with order volume, handled on one workflow.
- Customer messagesBuyer questions answered in your tone, escalations flagged with context.
- A-to-z claims & disputesWorked through to resolution, not just acknowledged.
- Returns & refundsReturns processed and refunds actioned to your policy.
- Order exceptionsStuck, duplicate and problem orders chased to a clean close.
- Listing & catalogue dataListings created and maintained, data kept accurate.
- Case research & reportingRecurring data pulls, reports and seller-central admin handled.
If the work is operational and repetitive, we probably run it. If it sits outside that, we will tell you straight rather than stretch.
One workforce
People and AI agents, on one workflow.
Some work needs judgement. Some is high-volume and repetitive. We run both through one workflow, so you get the right mix without managing another AI tool yourself.
Built into the workflow
Software agents handle the repetitive, high-volume work. You don’t operate them, learn them, or babysit them: they’re part of the workflow, not a tool you adopt.
Why us
We run Amazon-style ops on our own businesses with this exact team.
TicketsToDo · VoucherCodes.ae · DCMnetwork · and more
The same operators and AI agents that keep our own products running, buyer questions, returns, disputes, bad-week volume, run your Amazon back office on the same workflow. We do not take on business that competes with us or you. Your work, your account and your data stay yours.
How we work and what it costs
Quality work, priced fairly.
Product-grade quality at honest, reasonable prices, structured so it is profitable for you too, not just us.
- Two honest ways to pay: by the job or by the hour, whichever works better for you
- By the job, a set price per task (think a few pence per order processed). You pay for the result, not our hours
- By the hour, for variable or judgement work, you only pay for time worked
- No fixed contract, no lock-in, walk away anytime
- No hidden fees, no asterisks, no surprise invoices
Honest math beats clever pricing.
Questions
What growing teams ask us first.
Will you work with a business that competes with mine? No. We run our own digital businesses, so we never take on anyone who competes with you.
No. We run our own digital businesses on this exact team, TicketsToDo, VoucherCodes.ae, DCMnetwork and more, so we hold a firm line: we do not take on business that competes with us or you. Your work, your data and your edge stay yours.
Do you work directly inside our Seller Central account? Yes: using your access, your tone and your policy.
Yes. We work inside your Seller Central account using access you grant, your tone of voice and your policies. We never list or sell competing products on Amazon. Your account, your listings and your edge stay yours.
What does it cost? A 30-day trial, by the job or by the hour. Only pay if you’re happy.
There’s no catch, and it isn’t free work. Try as many roles as you need, up to 50 hours per role, over your first 30 days. If you’re happy and want to keep going, you pay for the work from the start, by the job or by the hour, whichever works better for you. If it isn’t right, walk away and pay nothing. You only ever pay when you’re happy with the work.
By the job: a set price for each task, like an order processed or a return handled, so you pay for the result and never for our hours or how we split the work between people and AI. By the hour: for variable or judgement-heavy work, you only pay for the time worked. We’ll recommend whichever works better for you.
Either way: no fixed contract, no lock-in, no hidden fees and no surprise invoices.
Only pay if you’re happy → See the work first, decide after.
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