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BOF vs hiring a full-time back-office team.

A full-time ops hire is a senior salary, six weeks of recruiting, and a person you can’t easily scale up or down. BOF is the work done, by the job or by the hour, with no fixed contract. Here’s where each makes sense.

You only pay if you’re happy. No obligation.

Where each fits

Full-time hire

When a full-time hire is right.

  • You can predict 40+ hours per week of back-office work for the next 12 months.
  • You want one person who owns the function end to end, including strategy.
  • The work needs deep institutional context, such as long-tenure relationships and sensitive judgement calls, that’s hard to hand over.
  • Loaded cost (salary + tax + benefits + tools + management overhead) fits the business.
BOF

When BOF is right.

  • The work is real and recurring, but volume varies week to week.
  • You don’t need ownership of strategy: you need the work done, properly.
  • You want speed: a pod on the work in days, not a hire in months.
  • You want to scale up and down without restructuring.
  • You want a back office where AI handles the repetitive volume, without making you operate another tool.

A back-office team of people and AI agents, hired by the job or by the hour. Not another full-time hire you can’t justify yet.

How we work and what it costs

Quality work, priced fairly.

Product-grade quality at honest, reasonable prices, structured so it is profitable for you too, not just us.

  • Two honest ways to pay: by the job or by the hour, whichever works better for you
  • By the job, a set price per task (think a few pence per order, ticket or invoice). You pay for the result, not our hours
  • By the hour, for variable or judgement work, you only pay for time worked
  • No fixed contract, no lock-in, walk away anytime
  • No hidden fees, no asterisks, no surprise invoices
Only pay if you’re happy

Honest math beats clever pricing.

Questions

What growing teams ask us first.

Will you work with a business that competes with mine? No. We run our own digital businesses, so we never take on anyone who competes with you.

No. We run our own digital businesses on this exact team, TicketsToDo, VoucherCodes.ae, DCMnetwork and more, so we hold a firm line: we do not take on business that competes with us or you. Your work, your data and your edge stay yours.

What does it cost? A 30-day trial, by the job or by the hour. Only pay if you’re happy.

There’s no catch, and it isn’t free work. Try as many roles as you need, up to 50 hours per role, over your first 30 days. If you’re happy and want to keep going, you pay for the work from the start, by the job or by the hour, whichever works better for you. If it isn’t right, walk away and pay nothing. You only ever pay when you’re happy with the work.

By the job: a set price for each task, like an order processed, a ticket resolved or an invoice handled, so you pay for the result and never for our hours or how we split the work between people and AI. By the hour: for variable or judgement-heavy work, you only pay for the time worked. We’ll recommend whichever works better for you.

Either way: no fixed contract, no lock-in, no hidden fees and no surprise invoices.

Only pay if you’re happy → See the work first, decide after.