Trained operators
A real team that learns your business, not just your tickets, and that you actually get to know. Judgement calls handled like an owner would.
An AI back office, run by people and AI agents.
People for the judgement calls. AI agents for the repetitive volume. One workflow we run end to end. You never operate or babysit the AI. The same operation that runs our own digital businesses.
The same team runs TicketsToDo (events ticketing marketplace), VoucherCodes.ae (UAE deals platform) and DCMnetwork (digital media network), and more. We do not take on business that competes with us or you.
Only pay if you’re happy with the work. No obligation.
What an AI back office covers
The repetitive operational work, run by AI where it’s better, and by people where it isn’t.
AI is a delivery method, not a category. It runs where it does the job best. People stay accountable for the outcome.
- AI customer supportHigh-volume, repeatable tickets handled by agents; people on edge cases and judgement.
- AI bookkeeping & reconciliationMatching, tie-outs and recurring entries run by agents; trained operators review.
- AI document processingDocument intake, classification and field extraction at speed, then validated.
- AI order operationsRoutine order checks, status updates and exception routing automated.
- AI data hygieneCleanup, deduplication and validation at scale, with people on the calls that need judgement.
- Human-in-the-loop reviewA trained person reviews, corrects and owns the judgement on every workflow.
If the work is operational and repetitive, we probably run it. If it sits outside that, we will tell you straight rather than stretch.
One workforce
People and AI agents, on one workflow.
Some work needs judgement. Some is high-volume and repetitive. We run both through one workflow, so you get the right mix without managing another AI tool yourself.
Built into the workflow
Software agents handle the repetitive, high-volume work. You don’t operate them, learn them, or babysit them. They’re part of the workflow, not a tool you adopt.
Why us
We run AI on our own digital businesses, on this exact workflow.
TicketsToDo · VoucherCodes.ae · DCMnetwork · and more
The same operators and AI agents that keep our own products running, order spikes, refund queues, bad-week support volume, run your back office on the same workflow. We do not take on business that competes with us or you. Your work and your data stay yours.
How we work and what it costs
Quality work, priced fairly.
Product-grade quality at honest, reasonable prices, structured so it is profitable for you too, not just us.
- Two honest ways to pay: by the job or by the hour, whichever works better for you
- By the job, a set price per task (think a few pence per task or transaction). You pay for the result, not our hours
- By the hour, for variable or judgement work, you only pay for time worked
- No fixed contract, no lock-in, walk away anytime
- No hidden fees, no asterisks, no surprise invoices
Honest math beats clever pricing.
Questions
What growing teams ask us first.
Will you work with a business that competes with mine? No. We run our own digital businesses, so we never take on anyone who competes with you.
No. We run our own digital businesses on this exact team, TicketsToDo, VoucherCodes.ae, DCMnetwork and more, so we hold a firm line: we do not take on business that competes with us or you. Your work, your data and your edge stay yours.
Will AI make decisions about our customers or money unsupervised? No. AI agents handle the repetitive work; people own the judgement and review the rest.
No. AI agents handle the repetitive, high-volume work, and trained people own the judgement calls and review the rest on the same workflow. You get the speed of automation with a human accountable for the outcome, every time.
What does it cost? A 30-day trial, by the job or by the hour. Only pay if you’re happy.
There’s no catch, and it isn’t free work. Try as many roles as you need, up to 50 hours per role, over your first 30 days. If you’re happy and want to keep going, you pay for the work from the start, by the job or by the hour, whichever works better for you. If it isn’t right, walk away and pay nothing. You only ever pay when you’re happy with the work.
By the job: a set price for each task, like a task or transaction processed, so you pay for the result and never for our hours or how we split the work between people and AI. By the hour: for variable or judgement-heavy work, you only pay for the time worked. We’ll recommend whichever works better for you.
Either way: no fixed contract, no lock-in, no hidden fees and no surprise invoices.
Only pay if you’re happy → See the work first, decide after.
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